Payment options available

Paying for your flight is easier with Mango, because we offer the widest selection of payment options.

Credit Cards

Paying for your Mango flight with your Credit Card.

Mango Guests can use any of the following credit cards to pay for their flight bookings:

  • Visa
  • Master
  • Diners Club
  • American Express.

At check-in it is required that all Guests provide proof of identification in order to receive their boarding pass. Guests may use their valid ID, driver’s licence or passport as proof of identification. In the case of children or infants a birth certificate is considered as valid identification.

Guests who booked and paid for their flights using a credit card will need to present this card at check-in. If the Guest paid for a group or family using the credit card, only the paying Guest need present the card.

SAA Voyager Miles

Mango gives you the choice and flexibility to pay for your Mango flights using your SAA Voyager Miles.

If you are short on SAA Voyager Miles, the remainder cost of your fare can be covered with any of the following payment options: credit card, cash, Nedbank Greenbacks or Edgars Thank U Account Card.

We do have a few important rules and regulations which can apply when using your SAA Voyager Miles:

  • Although SAA Voyager Members can now redeem your Miles for Mango flights, you are not yet able to earn SAA Voyager Miles on these flights
  • A minimum of 5,000 SAA Voyager Miles is needed to book a Mango flight. In addition, Mango will only redeem SAA Voyager Miles in denominations of 500. This means that your Miles will be rounded off to the nearest 500 denomination
  • SAA Voyager Miles can be used as payment for the base fare of a Mango flight only, and cannot be used to pay for airport taxes
  • No other SAA Voyager benefits, such as additional baggage, upgrades or lounge access are applicable when using SAA Voyager Miles to pay for a Mango flight.
  • Standard SAA Voyager and Mango terms and conditions apply.
  • SAA Voyager Miles only apply to online payments.

For enquiries or assistance, please contact our Mango Call Centre on 086 100 1234.

Edgars & Jet Thank U Account Card

Mango remains the only airline currently to accept store cards in lieu of booking payments.

Customers can pay for flights using their Edgars & Jet Thank U Account Card, but a service fee will be charged to their account.

This option affords Edgars and Jet account holders the opportunity to access air travel and repayment instalments in line with the account/interest type that they have - *6 month interest free account or 12 month interest bearing account.

Please note: This method of payment is not available to customers booking a flight that departs in two (2) days.

*Standard T&C’s apply.

FNB - Cell Pay Point

How can I, as a Mango customer, use Cell Pay Point?

FNB account holders who are registered for cell phone banking with MTN and Vodacom can use Cell Pay Point to book and pay for their Mango flights.

If you fit the above criteria and would like to register for Cell Pay Point, either of the following registration channels will do:

  • Register at any FNB ATM—registration takes about 60 seconds
  • Call 0861 313 210 to register
  • Register at any FNB branch.

FNB customers registered for online banking can follow these easy steps to register for Cell Pay Point:

  1. Login to the FNB website
  2. Select services
  3. Select cell phone banking
  4. Proceed to register and follow the instructions.

For more information about Cell Pay Point contact FNB on 0860 263 362 or email cellpaypoint@fnb.co.za.

Mango Vouchers

The Mango voucher is another way we are making air travel that much simpler.

Guests in possession of a Mango voucher can use it as a form of payment towards any Mango flight booking.

Please note: A Mango voucher can only be used to pay for a Mango flight, and it only covers the base fare of your booking. Any airport taxes and extras are not covered by the voucher.

Nedbank Greenbacks Voucher

Mango Airlines has partnered with Nedbank to provide alternative ways and means to pay for Mango flights.

Guests can now redeem their Nedbank Greenbacks points which they can then use towards covering the costs of the base fare.

Simply visit www.nedbankgreenbacks.co.za or call 011 710 4710 for more information on how to redeem your Nedbank Greenbacks.

Please note: If the total cost of the booked flight—excluding airport taxes and extras—is more than the value of the voucher, Guests can still use the voucher to book the flight. The difference will then need to be covered by credit card. If the value of the voucher exceeds the total cost of the booked flight—excluding airport taxes and extras—Mango will provide a new voucher, amounting to the difference, to the Guest.

AMEX Membership Rewards Vouchers

Mango has partnered with AMEX to provide alternative ways and means to pay for Mango flights.

Guests can now redeem their membership rewards through AMEX for a voucher.

Simply visit www.americanexpress.co.za or membership rewards, alternatively Guests can call 0860 555 002 or 011 710 4098 for more information on how to redeem your membership rewards.

Please note: If the total cost of the booked flight—excluding airport taxes and extras—is more than the value of the voucher, Guests can still use the voucher to book the flight. The difference will then need to be covered by credit card. If the value of the voucher exceeds the total cost of the booked flight—excluding airport taxes and extras—Mango will provide a new voucher, amounting to the difference, to the Guest.

Shoprite, Checkers and Checkers Hyper Money Market Kiosk

Mango Guests can pay for their flight booking at any Shoprite, Checkers or Checkers Hyper Money Market kiosk. Because of this option Mango now has a retail presence at over 500 to 600 outlets, the first low-cost airline to do so.

Remember that this form of payment is unavailable to Guests if the departure date of the Mango flight that you wish to book is within three (3) days.

Mango Airlines requires that payment of all Guest bookings be made within 48 hours of creating the booking. If Mango does not receive payment within 48 hours after the flight booking has been made, it is automatically cancelled. Guests will then need to rebook the flight.

Please note: When booking and paying for a Mango flight at any Shoprite, Checkers and Checkers Hyper Money Market kiosk, a service fee will be added per seat allocated. This service fee is not included in the total cost of the flight; it is an addition that Guests must cover when payment for the booking is made.

SID - Pay by Internet Banking

SID instant electronic funds transfer (EFT) has been one of South Africa's most trusted online payment methods since 2007. SID allows Guests to pay Mango directly from their bank account via their existing internet banking facility.

The benefits of using SID are:

  • Payment is immediate
  • Mango is notified as soon as payment has occurred
  • SID eliminates the need for a credit card.

How does SID work?

MASTERPASS

Mango provides an alternative to secure online Credit and Debit Card payments

The  MasterPass application allows any card holder to complete payments for your Mango bookings. The benefits of using MasterPass for payment towards your Mango bookings are:

  • It allows for secure online payments
  • No credit card required at time of check-in/boarding.
  • Any bank issued Debit and Credit Cards can be used to pay for your booking

Users are required to download the MasterPass Application from their Apple or Android app stores and register in order to pay for Mango flights,  unfortunately the application is not available for download via tablet devices.

CONTACT MANGO

South Africa

086 100 1234

International

JNB: +27 11 086 6100
CPT: +27 21 815 4100