Pets are not included in the checked baggage allowance of 20kg per paying Guest and excess baggage charges must be raised, irrespective of any other baggage. The maximum allowable weight per bag is 32kg.
Please note that pet fees are only paid at the airport and that the number of pets allowed as cargo is subject to space availability.
Please call our call centre on 086 100 1234 to book your pet.
Pets in the Cabin
No pet containers are permitted in the passenger cabin of the aircraft. Pets in the Cargo Hold Mango guests must supply suitable pet containers. The pet and the container may not weigh more than 32 kgs
Animals are accepted for transport in the pressurized cargo hold.
Only two (2) containers will be accepted in the belly of each aircraft.
Only one (1) animal is permitted in each container.
The container must be leak proof and must meet all government requirements for safe and humane transport.
Soft sided containers are not allowed in the cargo hold of the aircraft.
Containers must be made of metal, polyethylene, or fiberglass.
Containers are subject to inspection and approval by Mango.
Pet containers must be accompanied by a guest with a booking at check in.
One (1) guest may transport two (2) pet containers in the cargo department if there is space available.