Payment Options
Paying for your flight is easier with Mango, because we offer the widest selection of payment options and because of our wide distribution network, which includes our Call Centre, Website and App. Mango flights are also available through most travel agents in South Africa.
AMEX Membership Rewards Vouchers
Mango has partnered with AMEX to provide alternative ways and means to pay for Mango flights.
Guests can now redeem their membership rewards through AMEX for a voucher.
Simply visit www.americanexpress.co.za or membership rewards, alternatively Guests can call 0860 555 002 or 011 710 4098 for more information on how to redeem your membership rewards.
Please note: If the total cost of the booked flight—excluding airport taxes and extras—is more than the value of the voucher, Guests can still use the voucher to book the flight. The difference will then need to be covered by credit card. If the value of the voucher exceeds the total cost of the booked flight—excluding airport taxes and extras—Mango will provide a new voucher, amounting to the difference, to the Guest.
Credit Cards
Paying for your Mango flight with your Credit Card.
Mango Guests can use any of the following credit cards to pay for their flight bookings:
- Visa
- Master
- Diners Club
- American Express
At check-in it is required that all Guests provide proof of identification in order to receive their boarding pass. Guests may use their valid ID, driver’s licence or passport as proof of identification. In the case of children or infants, a birth certificate (or certified copy of the birth certificate) is considered as valid identification.
Edgars & Jet Thank U Account Card
Mango remains the only airline in the world which currently accepts store cards in lieu of booking payments.
Customers can pay for flights using their Edgars & Jet Thank U Account Card, but a service fee will be charged to their account.
This option affords Edgars and Jet account holders the opportunity to access air travel and repayment instalments in line with the account/interest type that they have - *6 month interest free account or 12 month interest bearing account.
Please note: This method of payment is not available to customers booking a flight that departs in two (2) days.
*Standard T&C’s apply.
FNB - Cell Pay Point
A secure , easy to use online payment solution, that is not limited to credit card payments.
For Cellphone Banking
- Login to Online Banking
- Select 'Services'
- Select 'Cellphone Banking'
- Proceed to register and follow the instructions
- Alternatively, you can register at any FNB branch.
For more information about Cell Pay Point contact FNB on 087 575 9405 or email cellpaypoint@fnb.co.za.
Mango Vouchers
The Mango voucher is another way we are making air travel that much simpler.
Guests in possession of a Mango voucher can use it as a form of payment towards any Mango flight booking.
Please note: A Mango voucher can only be used to pay for a Mango flight, and it only covers the base fare of your booking. Any airport taxes and extras are not covered by the voucher.
Masterpass
Mango provides an alternative to secure online Credit and Debit Card payments.
The MasterPass application allows any card holder to complete payments for your Mango bookings. The benefits of using MasterPass for payment towards your Mango bookings are:
- It allows for secure online payments.
- Any bank issued Debit and Credit Cards can be used to pay for your booking.
Users are required to download the MasterPass Application from their Apple or Android app stores and register in order to pay for Mango flights. Unfortunately the application is not available for download via tablet devices.
Nedbank Greenbacks Voucher
Mango Airlines has partnered with Nedbank to provide alternative ways and means to pay for Mango flights.
Guests can now redeem their Nedbank Greenbacks points which they can then use towards covering the costs of the base fare.
Simply visit www.nedbankgreenbacks.co.za or call 011 710 4710 for more information on how to redeem your Nedbank Greenbacks.
Please note: If the total cost of the booked flight—excluding airport taxes and extras—is more than the value of the voucher, Guests can still use the voucher to book the flight. The difference will then need to be covered by credit card. If the value of the voucher exceeds the total cost of the booked flight—excluding airport taxes and extras—Mango will provide a new voucher, amounting to the difference, to the Guest.
Pick n Pay
Mango guests can now book their Mango flight tickets in Pick n Pay stores nationwide.
Simply ask for assistance with your Mango flight booking at the Money Counter in selected stores or the Customer Service Desk. Earn Smart Shopper points on all your Mango bookings by providing your Smart Shopper card number to the staff member when making your booking instore. Visit www.picknpay.co.za/ticketing for more information.
SAA Voyager Miles
Mango gives you the choice and flexibility to pay for your Mango flights using your SAA Voyager Miles.
If you are short on SAA Voyager Miles, the remainder cost of your fare can be covered with any of the following payment options: credit card, cash, Nedbank Greenbacks or Edgars Thank U Account Card.
We do have a few important rules and regulations which can apply when using your SAA Voyager Miles:
- Although SAA Voyager Members can now redeem your Miles for Mango flights, you are not yet able to earn SAA Voyager Miles on these flights
- A minimum of 5,000 SAA Voyager Miles is needed to book a Mango flight. In addition, Mango will only redeem SAA Voyager Miles in denominations of 500. This means that your Miles will be rounded off to the nearest 500 denomination
- SAA Voyager Miles can be used as payment for the base fare of a Mango flight only, and cannot be used to pay for airport taxes
- No other SAA Voyager benefits, such as additional baggage, upgrades or lounge access are applicable when using SAA Voyager Miles to pay for a Mango flight
- Standard SAA Voyager and Mango terms and conditions apply
- SAA Voyager Miles only apply to online payments
For enquiries or assistance, please contact our Mango Call Centre on 086 100 1234.
Shoprite, Checkers and Checkers Hyper Money Market Counters
Mango Guests can pay for their flight booking at any Shoprite, Checkers or Checkers Hyper Money Market counter. Because of this option, Mango now has a retail presence at over 1200 outlets, the first low-cost airline to do so.
Remember that this form of payment is unavailable to Guests if the departure date of the Mango flight that you wish to book is within three (3) days.
Mango Airlines requires that payment of all Guest bookings be made within 48 hours of creating the booking. If Mango does not receive payment within 48 hours after the flight booking has been made, it is automatically cancelled. Guests will then need to rebook the flight.
Please note: When booking and paying for a Mango flight at any Shoprite, Checkers and Checkers Hyper Money Market counter, a service fee will be added per seat allocated. This service fee is not included in the total cost of the flight; it is an addition that Guests must cover when payment for the booking is made.
SID - Pay By Internet Banking
SID is an instant electronic funds transfer (EFT) service that allows Guests to pay Mango directly using their existing Internet banking facility.
The benefits of using SID are:
- Payment is immediate
- Mango is notified as soon as payment has occurred
- SID eliminates the need for a credit card.
How does SID work?
SID is a secure payment option that allows you to make a quick online payment through your Internet Banking:
Step 1 – Select SID
Select SID at Checkout
Step 2 – Select Bank
Select your Bank
Step 3 – Login to Bank
Log into your Secure Internet Banking
Step 4 – Approve EFT Payment
Approve the Pre-populated Payment
Your payment is confirmed instantly, so you don't have to send through any proof of payment.
Safe Shopping with SID
- 100% Secure
- SID is certified by leading privacy and security firms.
- SID payments are completed through your trusted Internet Banking.
- SID is trusted by thousands of online shoppers.