At Mango, we require an infant to be older than seven (7) days, in order to board the aircraft and be considered a Mango Guest.
Infants younger than seven (7) days will not be carried on-board Mango flights; a birth certificate must be presented at check-in.
An infant is allowed to sit on an adult’s lap on-board Mango aircraft, provided that they are (i) older than seven days and (ii) younger than 24 months (2 years).
Infant twins must be accompanied by two adults.
A maximum of two (2) infants per seat row are allowed – i.e. a row of six (6) seats. Only one infant per Guest is allowed.
Guests who are carrying infants and seated immediately behind a bulkhead, must use the infant restraint belt. An infant may also travel in the arms or on the lap of an adult Guest.
Parents may bring an approved child safety seat into the aircraft, similar to that used in a car. However, this seat will form part of your on-board baggage allowance. Please read car seat guidelines here.
Yes you can reserve an emergency exit seat for R150.00 per seat.
When you reserve seats located in the emergency exit rows, the following criteria applies:
For safety reasons, Mango is entitled to allocate another seat before departure to passengers who do not satisfy these requirements.
Please also note that any carry-on baggage you have must be stowed in the overhead lockers because during take-off and landing no objects must be in the seating area or under the seats of an emergency exit row. To book your seat, click here.
All available seats can be selected free of charge as soon as check-in for the flight in question opens. This is typically 23 hours before departure.
Please note, however, that by this time the choice of seats may be limited. When you check in online, you can choose your seat by means of an interactive seat map where you can decide if you want a window or aisle seat or to sit at the front or back of the aircraft.
If you wish to change your seat again, after checking-in online, simply log on again and make your selection.
Yes, to change your seat afterwards simply log on again and select the seat you want.
By booking MangoLowest+ you get one free seat selection, or MangoFlex and MangoPlus fares, seats can be booked free of charge.
Paid-for seat reservations cannot be refunded if:
Please remember that by booking MangoLowest+ you get one free seat selection. Our MangoFlex and MangoPlus fares allow you to book seats free of charge.